Return & Refund Policy
At SN Herbals, we strive for customer satisfaction. If you are not satisfied with your purchase, our return policy is as follows:
Return Timeframe
You have 14 days from the date of receipt to return your items.
Condition of Goods
Items must be unused, unworn, and in their original packaging. All tags and accessories must be intact.
Return Process
- Contact Us: Reach out to our customer service at info@snherbals.com/+91-9461625760 to initiate the return.
- Fill Out the Form: Complete the return form provided by our team.
- Ship the Items: Send the items to Shop no 3, Sikar Rd, Shakti Nagar, Ramlyawala, Jaipur-302013. Please include a copy of your receipt or proof of purchase.
Refunds
- Processing Time: Refunds will be processed to the original method of payment within 7-10 business days of receiving the returned items.
- Non-Refundable Items: Shipping fees are non-refundable.
Return Shipping
- Customer Responsibility: Customers are responsible for return shipping costs.
- Recommendations: We recommend using a trackable shipping service or purchasing shipping insurance to ensure your return is received.
Exclusions
The following items are not eligible for return:
- Final sale items
- Perishable goods
- Custom-made products
Accessibility
Our return policy is easily accessible on our website's footer, product pages, and during the checkout process.
For any questions or further assistance, please contact our customer service team at info@snherbals.com/+91-9461625760.